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How to Implement Operational Resilience? OSFI E-21 Roadmap

  • Writer: ResilienceNow
    ResilienceNow
  • Jan 25, 2024
  • 3 min read

Updated: Oct 21, 2024

In the dynamic financial landscape, challenges like cyberattacks, natural disasters, and regulatory shifts can be daunting. The OSFI E-21 guide provides a clear roadmap to traverse these disruptions. By following this roadmap, you can implement Operational Resilience as per OSFI E-21 Guideline, fortify your defense against adversity, and secure the future of your business.


Building Operational Resilience: Key Strategies and Framework Implementation

What are Operational Resilience key strategies?
Operational Resilience Key Strategies

Policy and Governance: Establish a comprehensive resilience policy aligned with OSFI E-21 principles, clarifying roles and responsibilities within a structured governance framework.

Business Impact Analysis (BIA): Identify critical functions through a thorough BIA, assessing internal and external dependencies to map vulnerabilities and potential disruptions.

Business Continuity Planning (BCP): Develop detailed BCPs aligned with OSFI E-21's recovery time objectives (RTOs), outlining response, recovery, and resumption steps, including communication protocols and alternative work arrangements.

Scenario Testing and Simulations: Regularly assess BCPs through simulations and scenario testing based on OSFI E-21's guidance to identify weaknesses and enhance response capabilities.

Incident Response Exercises: Conduct exercises simulating cyberattacks, system outages, or natural disasters to practice protocols, ensuring a smooth and efficient response to real threats.


Building Risk Resilience: Managing ORM, Technology Risk, and Vendor Risk Management

What is Operational Risk Management?
Building Risk Resilience

Operational Risk Management (ORM): Implement a robust ORM framework aligning with OSFI E-21. Proactively identify, assess, and prioritize operational risks based on likelihood, impact, and regulatory sensitivity.

Technology Resilience: Strengthen technological defenses with secure architecture, data security protocols, and cyber-incident response plans in line with OSFI E-21's technology governance expectations.

Vendor Risk Management: Establish a rigorous program to assess and monitor the resilience of third-party suppliers, ensuring compliance with OSFI E-21's outsourcing requirements and mitigating vulnerabilities in your ecosystem.


Building a Resilient Workplace: Training and Awareness Initiatives

How to build Resilient Workplace?
Building a Resilient Workplace

Resilience Awareness and Training: Cultivate a resilient culture through employee education on roles, responsibilities, and proactive risk management, following OSFI E-21's principles.

Open Communication and Reporting: Foster a safe environment for employees to openly communicate potential risks, enabling early issue resolution and prevention of larger disruptions.

Stakeholder Engagement: Collaborate with regulators, senior management, and external partners to secure resources, ensure OSFI E-21 compliance, and build a resilient ecosystem through a cooperative approach.


Measuring and Improving Resilience: Metrics, KPIs, and Continuous Improvement

How to measure and improve Operational Resilience?
Measuring and Improving Resilience

Resilience Metrics and KPIs: Track progress and effectiveness with key resilience metrics and KPIs, aligning with OSFI E-21's continuous improvement expectations.

Regulatory Compliance: Stay updated with evolving regulatory requirements and OSFI E-21 best practices by regularly reviewing and updating plans and procedures.

Emerging Threats and Trends: Stay informed on evolving threats, adapting resilience strategies to address novel challenges, meeting OSFI E-21's adaptability expectations.

Resilience Review and Improvement: Periodically review your operational resilience framework, reassessing priorities and resources to ensure continuous improvement against ever-evolving challenges, as highlighted by OSFI E-21.


Operational Resilience Mastery: OSFI E-21 Framework in Action

Establishing operational resilience is an ongoing journey, not a one-time project. Aligning with OSFI E-21 prepares you for future challenges, fostering agility and adaptability. Take the first step today toward building a thriving organization within the OSFI E-21 framework. Compliance is not just a checkbox but a strategic investment. Prioritize readiness, collaboration, and continuous improvement to build a resilient fortress against disruption in the dynamic financial landscape.




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